Customer Service

Your Account

If you use the JUMP Math site, you are responsible for maintaining the confidentiality of your account and password, as well as for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.


Sales are Final

All sales are final.  If you are unsure that what you are purchasing will meet your needs, please contact us at for more information before making a purchase.


Product Descriptions

JUMP Math attempts to be as accurate as possible. However, JUMP Math does not warrant that product descriptions or other content of any JUMP Math product is accurate, complete, reliable, current, or error-free.  If a product offered by JUMP Math is not as described, please contact us at to remedy the situation.


Viewing Orders and Payments

You will be able to view your order before completing the checkout and purchase process.  Payments are not charged to your credit card until you have completed the checkout process.


License Agreement

You will be asked to confirm your acceptance of the terms and conditions of the License Agreement before completing your purchase.  A copy of the License Agreement will also be included in your digital download after you complete the purchase.


Downloads and Delivery

Digital content will be downloadable by you after your purchase is completed.  Once payment has been authorised you will be sent an email containing a link to the content you have purchased.  Clicking this link will start the download process.  Files will be packed in a zipped folder that you can open once the download is completed.



All content included in or made available through any JUMP Math site, such as digital downloads, text, graphics, logos, images, and audio clips is the property of JUMP Math or its content suppliers and protected by Canadian and international copyright laws.


Privacy & Security

JUMP Math is the sole owner of the information collected on this site and other websites controlled by us. We do not sell, rent, or share this information with third parties.

If you provide JUMP Math with personal information when you visit our web sites, we may use the information in our programs and activities.

JUMP Math’s websites contain links to other sites. Please be aware that JUMP Math is not responsible for the privacy practices of other websites.

We may amend this Privacy Policy from time to time. We will post any changes to this Privacy Policy here so that you will always know what the current policy is. Please refer back to this Privacy Policy on a regular basis.


Our Address

One Yonge Street, Suite 1014, Toronto, ON, Canada M5E 1E5
Tel: 1-416-596-7716 Fax: 1-416-596-1208
CRN 864326814 RR0001